Privacy Policy

Integriums LLC ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and government-issued ID details.
• Financial & Tax Information: Income details, Social Security Numbers or ITINs, tax documents, and related financial records necessary for tax preparation services.
• Immigration Information: Case details, visa status, immigration documents, and related records required for immigration assistance services.
• Contact & Communication Data: Messages, inquiries, and appointment details submitted via our website or communicated via phone, email, or SMS.
• Technical Data: IP address, browser type, operating system, and pages visited, collected automatically through standard web technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage professional tax preparation and immigration assistance services.
• To schedule and confirm appointments and send appointment reminders via SMS, email, or phone.
• To respond to your inquiries and service-related communications.
• To send transactional SMS messages, including appointment confirmations, reminders, and responses to service inquiries. Message frequency varies based on your level of interaction with our services.
• To send marketing SMS messages regarding special offers, service updates, and promotions, only with your explicit prior consent.
• To comply with applicable federal and state laws and regulations.
• To improve our website, services, and customer experience.

3. SMS Messaging & Mobile Communications

By opting into our SMS services, you consent to receive text messages from Integriums LLC at the phone number you provided. These messages may include appointment confirmations, reminders, and responses to service inquiries. If you have provided separate consent, you may also receive marketing-related messages about our services, offers, and updates.

Message frequency varies based on your interactions with our service. Standard message and data rates may apply.

By opting into our SMS services, you represent that you are at least 18 years of age.

To opt out of SMS communications at any time, reply STOP to any message. For assistance, reply HELP. You may also contact us directly at the information provided below.

4. Information Sharing & Disclosure

We do not share your personal information with third parties except in the following limited circumstances:

• Service Providers: With trusted subcontractors and service providers who assist in operating our business (e.g., scheduling software, secure document management), bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, court order, or government authority.
• Protection of Rights: To protect the rights, property, or safety of Integriums LLC, our clients, or the public.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption for all data submitted through our website forms. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect, solicit, or maintain personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have any information from or about a child under 13, please contact us immediately.

7. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention obligations.
• Withdraw consent for SMS or marketing communications at any time.
• File a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the information below.

8. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may set your browser to refuse cookies, though some features of the website may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after changes constitutes your acceptance of the updated policy.

11. Terms of Service

Your use of our services is also governed by our Terms of Service. Please review them carefully.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: